Vacation time immediately starts after the booking process - for destinations cooperating with GEIOS, this concretely means: Providing services, selling additional offers, and creating anticipation. Dynamic profiling and individualized communication. Pre-acquisition of registration forms including handover to registration systems. Service information before and after the journey including the generation of relevant evaluations. Comprehensive APIs to directly connect booking- and billing systems, CRM and mailing tools. To put it in a nutshell: A digital concierge as personal travel guide for your guests.
GEIOS enables the implementation of various business- and card models. By using various data carrier technologies, a high flexibility is given. At present, especially the pay-as-you-go card is gaining popularity. For the guest, this means less expenses combined with a better touristic complete product. No utilization pressure, but a relaxing stay. Simultaneously, the destination increases its image and customer loyalty, attractiveness and brand perception, competitiveness and figures of new customers, number of overnight stays, honesty in the reporting system and value creation. Influences the recommendation marketing and the cooperation with touristic partners positively.
GEIOS CONNECT enables to contact the guest straight after the booking process. With a personalized form of address and the compact transfer of important travel information that are tailor-made for the guest, you operate an active destination management on the one hand, and you start to gain the customer´s loyalty already before the arrival on the other hand.
GEIOS creates a platform, supports visions and creates opportunities for all parties to pull together. This platform ensures proximity between the local touristic stakeholders, intensifies collaboration, strengthens cooperation – therefore, it does not only connect destinations and guests.
The intelligent analysis and evaluation of what’s going on in your destination: Control the flow of visitors at peaks, optimize your service design and ensure that the touristic infrastructure is developed accordingly. With a view to the future: Based on substantial data, you can plan and develop forthcoming touristic products appropriate to the target group.
GEIOS offers a cloud-based system to our hosts and service partners that places the most important aspect - our customers - in the center. Collaboration, communication and service are excellent and uncomplicated. We can express our desires and approach the competent support team anytime.
Your solution is impressive, not only in strategy and concept, but also in implementation, such as integration of data and the focus on guests’ needs. User experience is especially important to me and in my opinion, this is perfectly executed in your concept - B2B as well as B2C.